Icon Our WorkSocial Accountability in the Delivery of Social Protection – Technical Guidance Note

DFID Social Accountability in the Delivery of Social Protection - Technical Guidance Note

How can citizens better hold social protection officials to account and ensure that they can understand their entitlements? Our research project on social accountability in social protection for DFID provides some answers.

Today we publish the technical guidance note, which offers guidance to social protection practitioners on how to strengthen social accountability in the delivery of programmes. It sets out steps you can take to develop a social accountability strategy to better involve recipients so that they can ensure that programmes work for them.