How can citizens better hold social protection officials to account and ensure that they can understand their entitlements? Our research project on social accountability in social protection for DFID provides some answers. Today we publish the technical guidance note, which offers guidance to social protection practitioners on how to strengthen social accountability in the delivery of programmes. It sets out steps you can take to develop a social accountability strategy to better involve recipients so that they can ensure that programmes work for them. Also available: the final research report, a literature review, and a case study on social accountability initiatives in social protection in Nepal. To come: further case studies in Ethiopia, India and South Africa.
Developing a social accountability strategy? We are holding a series of events to discuss these recommendations and the findings of the research that we carried out for DFID. Get in touch if you would like to join the discussions: email@example.com