Social accountability initiatives in two local areas in Ethiopia contributed to improvements in the service delivery of a social protection programme and state-society relations. But the social accountability mechanisms benefited the most marginalised citizens less.
These are the findings of a case study on social accountability in social protection carried out as part of research for the UK’s Department for International Development. DFID contracted Development Pathways to undertake global policy research to find out how practitioners can better involve citizens.
The Ethiopia case study report on a social accountability pilot in the Productive Safety Net Programme is one output, and it informs the guidance note for practitioners and the final research report.